Privacy Notice
Effective Date: 10 June 2026
Version: 2.1 (draft for legal review)
This Privacy Notice explains what data we collect when you use webuydata.io, what we do with it, and what choices you have.
Read it alongside our Terms of Service.
1. Who We Are
webuydata.io is operated by Burleywhag Limited, a company registered in England and Wales under company number 17077813, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Burleywhag Limited is the data controller responsible for the personal data we process about you. Because we are established in the UK, UK data protection law (UK GDPR and the Data Protection Act 2018) applies to our processing, in addition to the rights US users have under state privacy laws such as the California Consumer Privacy Act.
We are registered with the UK Information Commissioner's Office (ICO) under registration number ZC125602.
Privacy and data requests: privacy@webuydata.io
2. The Data We Collect
- Account data: your email address, a hashed password (or Google sign-in), your US state, your date of birth (month and year), and the email or details needed to send you a gift card.
- Uploaded chat data: the chat history export you upload.
- Technical data: IP address, device and browser information, and basic usage analytics.
- Communications: any emails you send us.
We also generate data from your upload, including your scrubbed contribution and aggregate datasets. These are described in Sections 3 and 4.
3. How We Handle Your Upload (Scrubbing and Retention)
When you upload chat data, we remove personal identifiers, for example names, email addresses, phone numbers, and physical locations.
We keep the resulting scrubbed text and metadata until you ask us to delete it.
Scrubbing removes identifiers that software can detect, but not every detail. Your contribution may still contain personal or sensitive information, so it remains personal information under California law.
4. Two Layers of Data
We organize our data into two layers and treat them differently.
- Layer 1: your individual scrubbed contribution. This is personal information, linked to your account. We do not sell or share it, and you can have it deleted.
- Layer 2: aggregate data. We combine many contributions into anonymous statistics and datasets. This is not personal information and cannot be linked back to you. We sell and share it with our customers. Once built, we cannot remove your contribution from it.
We may sell short extracts that relate to products, brands, or purchasing intent, with personal identifiers removed, attributed to broad demographic groups, drawn from Layer 1. By using the Service you consent to this use.
5. Sensitive Information in Your Chats
Your chats may contain sensitive information, for example about health, finances, or personal life. At signup you are asked for explicit consent to retain this information, as required by Article 9(2)(a) UK GDPR. You can withdraw it at any time by asking us to delete your contribution. Without this consent you cannot use the Service.
6. How We Use Your Data
- To run your account and pay you.
- To scrub, retain, and process your contribution.
- To build aggregate data products that we provide to our business and research customers.
- To send you essential service emails.
- To secure the Service and detect fraud and abuse.
- To comply with our legal obligations.
Our legal bases (UK GDPR)
For users protected by UK or EU law, we rely on:
- Your consent (Article 6(1)(a)) to process and retain your contribution and to build aggregate data from it. You can withdraw consent at any time by requesting deletion.
- Your explicit consent (Article 9(2)(a)) for any special category data in your contribution, as described in Section 5.
- Performance of a contract (Article 6(1)(b)) to run your account and pay you.
- Our legitimate interests (Article 6(1)(f)) to keep the Service secure and prevent fraud, where this is not overridden by your rights.
- Legal obligation (Article 6(1)(c)) where the law requires us to process data.
7. Who We Share Data With
We share personal information with service providers who may only use it to provide their service to us, for example hosting, database and authentication, email, and gift card fulfilment.
We share aggregate (Layer 2) data with our business and research customers. This is not personal information and cannot identify you.
We may also share data with authorities where legally required, and with a successor entity if we sell or restructure our business (we will tell you if this happens).
We do not sell or share your individual personal information (your raw upload, your account data, or your Layer 1 scrubbed contribution).
8. Your Privacy Rights
If you are a California resident, you have rights under the CCPA/CPRA. You can know what personal information we hold and how we use it, delete it, correct inaccurate information, opt out of any sale or sharing of your personal information, and limit the use of sensitive personal information.
If you are protected by UK or EU law, you also have the right to access your data, ask us to correct or delete it, restrict or object to certain processing, receive a copy in a portable format, and withdraw your consent at any time (withdrawal does not affect processing that was lawful before you withdrew).
To exercise any of these, email privacy@webuydata.io. We will verify your request and respond within the time the law allows. We will not discriminate against you for exercising your rights. If you are in the UK or EU, you can also complain to the ICO (ico.org.uk) or your local data protection authority.
On selling and sharing: at present we do not sell or share your individual personal information. We only sell and share aggregate data, which is not personal information. If that ever changes (for example, if we launch the de-identified extract product described in Section 4), we will update this Notice and provide a working opt-out before any such sale or sharing begins.
On deletion: when you ask us to delete your data, we delete the Layer 1 records linked to you, and we instruct any customer we have shared your individual personal information with to delete it, to the extent required by law and technically feasible. We cannot remove aggregate (Layer 2) data already built, or any de-identified extract already transferred to a customer, because neither can be linked back to you. You keep any gift cards already paid to you.
9. Notice of Financial Incentive
We pay you a gift card in exchange for uploading your data. Under California law this is a "financial incentive," and we are required to describe it here.
- What the incentive is. A gift card for each valid upload. The current amount and any limits are shown in the Service before you upload.
- What data it relates to. The chat history you upload, and the scrubbed contribution we retain from it.
- How you join and how you withdraw. You join by signing up. You can withdraw at any time by closing your account and requesting deletion (Section 8).
- How we value the data. We make a good-faith estimate of the value of your data based on what we pay to acquire and process comparable data. The gift card reflects that value.
Participation is voluntary.
10. How Long We Keep Your Data
- Raw upload: held only as long as needed to scrub it, then deleted.
- Scrubbed contribution (Layer 1): retained for as long as necessary to operate our data products, unless you ask us to delete it. Deleted within 30 days of a verified deletion request.
- Account data: kept while your account is active; deleted within 30 days of account closure (except records we must keep by law, such as records relating to payments).
- Aggregate data (Layer 2): kept indefinitely. Not personal information and cannot be linked back to you.
- Communications and records: kept as long as needed to handle disputes and meet legal obligations.
11. International Transfers
Where we transfer personal data out of the UK, we use a legally recognized safeguard such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
12. Security
We use reasonable technical and organizational measures to protect your data.
13. Children
The Service is not for anyone under 18. You must confirm you are 18 or over to sign up. If we discover we have collected data from someone under 18, we will delete it and close the account.
14. Changes to This Notice
We may update this Notice from time to time. If we make material changes, we will tell you by email or through the Service before they take effect.
